BOOKING TERMS AND CONDITIONS

Please read the following list of required and recommended kit. As well as our Policies, Procedures, Bad Weather Policy, and Waiver of Liability below. If you have any questions, see our post with FAQ’s, or contact one of our staff.

By making a booking with A M Equestrian you acknowledge, accept, and agree to comply with all of the below.

FACILITY POLICIES AND PROCEDURES

• ^{Riders are required to be dressed to ride safely as below. We cannot allow anyone to ride or enter the premises who is not wearing appropriate safety equipment.}

HELMETS:

• _{Must be worn by all clients while both riding and in the yard area.}
• _{Must be of current NZPCA safety standards which you can find here. Please note that these have updated recently, ensure that any new helmets you purchase will be of the new safety standard.}

FOOTWEAR:

• _{Riding boots must be worn by all persons while riding.}
• _{Sturdy closed toed boots or riding boots must be worn by all persons in the yard area}.
• _{New riders are welcome to borrow helmets and riding boots for their first few sessions. We ask that all gear borrowed is to be returned tidily to the tack shed, clean and ready for the next person to use.}
• _{All regular riders and all persons riding on a subscription membership are required to purchase their own helmet and riding boots.}

REQUIRED CLOTHING:

• _{A fitted shirt which covers the shoulders, such as a polo shirt, or long sleeved base layer. For Pony Club riders, a uniform AME polo}
• _{Jodhpurs, breeches, or riding tights}
• _{Long socks}
• _{A fitted warm layer}
• _{A waterproof layer in case of rain}

New riders may ride in leggings until they acquire some suitable riding pants.

• _{For safety reasons we cannot allow anyone to ride in baggy t shirts, hoodies, strappy singlets, or shorts.}

OPTIONAL BUT RECCOMMENDED FOR REGULAR RIDERS:

• _{Riding gloves}
• _{Chaps or gaiters for your lower leg}

We also recommend bringing a water bottle, sunscreen, and sunglasses during the summer months.

• _{We are happy to show you around our facilities or have prospective students come and watch a session. To protect the privacy of our clients, lessons or visits are invited by appointment only.}
• _{NO DOGS. Not even in your car. This is to ensure the health and safety of all involved and the preservation of property. Note that you will see dogs around the facility, these belong to the landowners and livery clients. These dogs are stock safe and their presence is pre approved.}
• _{Riders are invited to arrive 5-10 minutes prior to their scheduled lesson time to ensure they are ready to ride. Please see the list above, and contact our staff if you have any questions.}
• _{For health and safety reasons – we can only allow students to enter the yards during their scheduled lesson time and only under staff supervision.}
• _{Additionally, no parents, caregivers or otherwise are permitted to enter the yard area at any time. We do invite spectators from the picnic table area.}
• _{Please ensure that you check in with, or hand your child over to, an instructor or the yard manager at the beginning of the session. This allows us to know how many people are in the yard area at all times and ensure everybody’s safety.}
• _{The above rule applies at all times. We endeavor to prevent rider falls, however if a rider was to fall from their horse we must insist that you allow our experienced staff to handle the situation. If support from parents is required, we will certainly call on you.}
• _{We have a strict no bullying policy. Any client found to be bullying others will be asked to leave the program immediately.}
• _{Safe riding and handling practices must be followed while in contact with any equine, if in doubt – Ask your instructor! Any persons deliberately or repeatedly ignoring instruction from staff will be asked to leave the premises.}
• _{Any damage caused to property or stock caused by a visitor to the properties negligence will be billed to them accordingly.}
• _{Children on the property are to be supervised by a parent or guardian at all times outside of scheduled staff supervision.}
• _{No person is to enter a yard or paddock without express permission from staff.}

BOOKING AND PAYMENT POLICIES

• _{All bookings must be pre paid through the Hello Club booking platform to ensure your place.}
• _{Subscription bookings bill every week automatically from your account, with sessions continuing to run weekly throughout the season from September until the end of May (except for during scheduled breaks such as over Christmas).}
• _{Casual bookings may be refunded, or rescheduled with 2 weeks notice should schedule space permit, and must be used within 30 days of the original booking.}
• _{Subscription bookings will automatically renew until such time that you give 30 days notice to forfeit your place.}
• _{Members with a current subscription to any of our services, and riders with their own horses are eligible for reduced rates for any casual bookings.}
• _{We do not offer catch up classes for students who miss booked sessions without 2 weeks advance notice, except in the case of illness or injury accompanied by a doctors note.}
• _{Catch up sessions must be used within 60 days of the original booking. Frequent absences may result in a student falling behind their peers, we reserve the right to change a students riding group if required to maintain the safety of all our riders.}

BAD WEATHER POLICY

• _{We believe there is no such thing as bad weather, only unsuitable clothing! We endeavor to run lessons rain or shine. Should the weather or ground conditions make it exceedingly unsafe to ride we will postpone and reschedule the session.
  Our facility is in a micro climate of its own, with bad weather often passing around us. Please note that unless you hear from us then we are business as usual. If in doubt, check your emails from the HelloClub portal.}
• _{Pony Club sessions will go ahead no matter the weather, with unmounted horsemanship sessions should weather conditions make it unsafe to ride.}

WAIVER OF LIABILITY

By completing your registration and making a booking, you:

• _{Agree to follow all facility policies and procedures.}
• _{Acknowledge that there are livestock present on the property including dogs, horses, and other farm animals, and that these can be unpredictable by nature, with their actions able to cause injury or death to an affected person.}
• _{Accept that horse riding, falls from horses, and associated handling of equines carries inherent risks to yourself or your child’s safety, which may cause injury or death.}
• _{Indemnify A M Equestrian from liability of these risks.}